Manage your subscription

The group’s owner manages its plan from the Billing screen, on a computer.

Find the Billing screen

On a computer, choose Organization in the left sidebar, then the Billing tab across the top. Only the owner sees this tab. Billing is not available in the Fika Photos app.

Move to a paid plan

On the Billing screen, choose Upgrade Now, pick the size your group needs, and complete checkout. Your group moves to that plan as soon as payment goes through, with its larger storage available right away. See plans and pricing.

Change size, or switch monthly and yearly

Choose a different size on the Billing screen at any time. Moving to a larger size applies right away, charged prorated for the rest of the current period. Moving to a smaller one takes effect at the end of your current billing period, so you keep the room you’ve paid for until then. Switching between monthly and yearly works alongside a size change in the same step.

A size smaller than what your group is already using is refused, so free up space first if you want to move down. The screen tells you before you commit what will happen and when.

Downgrade to Free

Choose Downgrade to Free. It takes effect at the end of your current billing period, so you keep your paid plan until then. A downgrade is blocked if you already own another free group, since an account can only own one free group at a time. Make sure your usage will fit under 10 GB before the change lands.

Cancel

In the danger zone, choose Cancel Subscription. The group stays usable until the end of the current period, then pauses, becoming download-only. Nothing is deleted right away. If you cancel by mistake, choose Reactivate any time before the period ends to stay on your plan. For the full shutdown timeline, including the read-only window and when data is permanently deleted, see cancel and delete a group.

Come back after a pause

If a group has been paused, the owner can choose Resubscribe on the Billing screen to restore full access. Your billing history carries over, so past invoices stay in one place.

Payment method and invoices

Choose Open Customer Portal from the Billing screen to update your card, view and download invoices, and manage your billing address in Stripe’s secure portal.

Good to know

• Every billing action requires a verified email.
• There is no storage overage charge on any plan. A full group pauses uploads instead of growing the bill. See understanding your storage.
• Handing the group to someone else? Billing moves with it. See transfer ownership.