Emails aren't arriving

If a Fika email hasn’t turned up, it’s almost always one of a few simple things.

Give it a minute and check spam

Emails usually arrive within a minute or two. If one is missing, check your spam or junk folder, and any “Promotions” style tab your email app might use.

Resend the code

For sign-up and password-reset emails, you don’t have to wait forever:

• On the verification screen, choose Resend code to get a fresh one. See create your account.
• On the reset-password screen, use Resend code the same way.

Verification and reset emails send you a code to type in, not a link to click, so enter the most recent code you received.

Make sure Fika can reach you

• Fika’s emails come from an address at mailer.fikaphotos.com. Adding it to your contacts, or marking a Fika email as “not spam,” helps future messages land in your inbox.
• Double-check the address on file has no typos. For sign-up, that’s the email you entered; you can fix it by starting again with the correct address.

Invite emails

If you’re expecting an invite that never came, ask whoever invited you to confirm they used the right email address, or to send you a shareable link instead. See invite your members.

Still nothing after all that? Contact us and we’ll help you get in.